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Frequently Asked Questions (FAQ)
This is the Frequently Asked Questions list of Dutchyss Gifts. If your questions are not answered on this page, please contact us at info@dutchyssgifts.com and we will reply to you within 48 hrs.
Question: What forms of payment do you accept?
Answer: Dutchyss Gifts accepts all major credit cards.
Question: Does Dutchyss Gifts send a paper catalog?
Answer: Yes! You can order a Dutchyss Gifts catalog. Click here to order.
All customers well receive a free catalog for any orders over $100.00.
Question: What should I do if I have a problem with my order (such as a missing item, broken item, package not received).
Answer: Please contact Dutchyss Gifts immediately by e-mail at info@dutchyssgifts.com by phone at
1 800-456-0563 and reference your order number. We will investigate and get back to you in 48 hrs. Question: How do I redeem my Dutchyss Gifts gift card?
Answer: Log on to our Web site at Dutchyss Gifts and place an order. During the checkout process, you will be prompted for your gift card number. Simply enter it at that time and the amount will be deducted from your order!
Question: Do Dutchyss Gifts gift cards ever expire?
Answer: No, they never expire. You can redeem it on our site at any time, 24 hours a day, 7 days a week.
Question: Can I use a gift card on a purchase which exceeds my gift card?
Answer: Yes. You will be prompted for another form of payment for the remaining balance on your order.
Question: In what dollar amounts can Dutchyss Gifts gift cards be purchased?
Answer: Dutchyss Gifts gift cards can be purchased in $10, $25, and $50 amounts. You can order as many as you like.
Question: How do I sign up for or opt out of your newsletter?
Answer: Once you have an account on our Web site, you can sign in through the My Account link. On the Personal Account Information screen, you can change your options through the Preferences link.
Question: Where can I find information on your shipping or return policy?
Answer: Our shipping information and return policy can be found on theReturn Policy and Shipping links on the navigation bar.
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